. Responsibilities: Mac and Windows troubleshooting. Provide 1st and 2nd line technical support to staff via phone... as required Experience: 2-4 years experience within 1/2nd Line Support Proven experience in a 1st/2nd line support or service desk role...
. Act as the first technical escalation point for 1st Line Support agents, working tickets alongside them before...Purpose of the Role: The Senior 1st Line Support is a hands-on member of the Service Desk team, providing 1st line...
Title: 1st Line Support Analyst The Programme and Project Partners (PPP) model was mobilised in 2019 with the purpose... into other technologies and capabilities. Role Responsibilities: Main duties include: The Digital First Line Support Analyst...
. They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity...1st Line Support Camberley, Surrey Up to £28,000 + Excellent Benefits Lloyd Recruitment Services is delighted...
Service Desk Analyst (1st Line Support) Location: North West London Salary: Up to £28,000 DOE Working Pattern... technologies and end-user environments. The Role As a 1st Line Service Desk Analyst, you will: Provide first-line technical...
and documentation to provide consistent and reliable support and excellent technical service. Manage your pending tickets ensuring... or escalate to second line teams within the required timescales to achieve SLA targets. Carry out initial triage of the incident...
is looking for someone to join its growing 24/7 technical support function, providing frontline customer support and resolving technical issues... training and a clear progression path into 2nd and 3rd line support. Don’t miss out on this exciting opportunity...
in handling technical issues escalated from 1st Line Support, resolving more complex problems and supporting both our clients... and internal teams with expert advice and troubleshooting. Manage tickets escalated from 1st Line Support, ensuring timely...
in handling technical issues escalated from 1st Line Support, resolving more complex problems and supporting both our clients... and internal teams with expert advice and troubleshooting. Manage tickets escalated from 1st Line Support, ensuring timely...
Job Title: 1st Line Technical Support Location: Runcorn Salary: £28,461.32 Working Pattern: Monday to Friday... a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support...